> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gohaven.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Update your member profile and manage your membership

> Edit your contact details, upload a photo, set directory visibility, view payment history, and renew your membership — all from the Haven member portal.

Your profile page lives at `{slug}.gohaven.co/member/profile`. It's where you keep your personal information up to date, control how you appear in the member directory, and view the details of your membership.

This page is written from the **member's perspective**. If you're a club admin sharing this with your members, you can link directly to this page.

## Membership overview

At the top of your profile you'll see a summary of your membership:

* **Name and avatar** — your display name and profile photo
* **Membership level** — the tier you're enrolled in (e.g., Individual, Family, Student)
* **Status** — Active, Lapsed, Pending, Honorary, or Suspended
* **Member since** — the date you originally joined
* **Renewal date** — when your current membership period ends

If your membership level allows it, a **Change Level** button appears next to your membership badge. You can use this to switch to a different tier without contacting an admin.

## Updating your profile

<Steps>
  <Step title="Go to your profile">
    Sign in at `{slug}.gohaven.co/member` and click **Profile** in the left sidebar.
  </Step>

  <Step title="Edit your information">
    Scroll to the **Edit Profile** section. You can update:

    * First and last name
    * Phone number
    * Secondary email
    * Street address, city, state, postal code, and country
  </Step>

  <Step title="Save your changes">
    Click **Save Changes** at the bottom right of the form. A confirmation toast appears when the update is saved.
  </Step>
</Steps>

<Note>
  Your primary email address is tied to your sign-in credentials and cannot be changed from this form. Contact your club admin if you need your primary email updated in the member database.
</Note>

## Secondary email

The secondary email field lets you add a backup email address to your account.

<Tip>
  Any email your club sends to you — renewal reminders, event confirmations, newsletters — will be CC'd to your secondary email address. This is useful if you want communications to go to both a personal inbox and a work inbox, or if you share membership management with a partner or assistant.
</Tip>

## Uploading a profile photo

Click your avatar at the top of the profile card to upload a new photo. Your photo appears in the member directory (if you've opted in) and in the sidebar navigation.

## Viewing your membership status

Your current membership status is shown on the profile card. If your membership has **lapsed**, you'll see a warning banner at the top of every portal page with a link to renew.

## Payment history

Your full payment history — dues payments, event registration fees, and any manual charges — is available at `{slug}.gohaven.co/member/payments`. From the Payments page you can also:

* See any outstanding balance and pay it directly
* View and update your saved payment method on file
* Download or reference past payment records

## Renewing your membership

If your membership is approaching its renewal date, a reminder banner appears across the top of the portal within 30 days of the renewal date.

<Steps>
  <Step title="Go to Payments">
    Click **Payments** in the left sidebar or follow the link in the renewal reminder banner.
  </Step>

  <Step title="Check for an outstanding balance">
    If your renewal invoice has been created, it appears in the **Outstanding Balance** section. Click **Pay Now** to complete payment.
  </Step>

  <Step title="Confirm your payment method">
    Review the card on file in the **Payment Method** section. If it's out of date, update it before paying.
  </Step>
</Steps>

<Note>
  If you don't see an outstanding balance but believe your renewal is due, contact your club admin. Renewals are generated by the admin and may not yet have been issued.
</Note>

## Directory visibility settings

At the bottom of your profile page is a **Directory Visibility** section. This controls whether and how you appear in the member directory:

* **Show in Member Directory** — turn this off to hide yourself from the directory entirely
* **Email address** — show or hide your email in your directory listing
* **Phone number** — show or hide your phone number in your directory listing

Changes to directory settings save immediately when you click **Save Settings**.