> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gohaven.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Connect a custom domain to your Haven website

> Use your own domain — like www.yourclub.org — instead of the default gohaven.co subdomain. Haven handles SSL automatically once your DNS record is in place.

By default, your Haven site is available at `{your-slug}.gohaven.co`. If you'd prefer a branded address like `www.yourclub.org` or `members.yourclub.org`, you can connect a custom domain. Haven handles SSL automatically, so your site will be served securely over HTTPS from day one.

<Note>
  Custom domains are available on all paid Haven plans (Starter, Pro, and Enterprise). They are not available during the free trial.
</Note>

## How it works

Connecting a custom domain is a two-step process: Haven configures routing on its end, and you update a DNS record with your domain registrar. Once both sides are in place, traffic to your custom domain is routed to your Haven site automatically.

<Steps>
  <Step title="Contact Haven support">
    Send an email to [support@gohaven.co](mailto:support@gohaven.co) with the domain you want to use (e.g., `www.yourclub.org`) and your Haven organization slug. Haven will configure the backend routing for your domain within one business day and reply to confirm when it's ready.
  </Step>

  <Step title="Add a CNAME record at your registrar">
    Once Haven confirms the domain is configured, log in to your domain registrar (GoDaddy, Namecheap, Cloudflare, Google Domains, etc.) and add the following DNS record:

    | Type    | Name                             | Value        |
    | ------- | -------------------------------- | ------------ |
    | `CNAME` | `www` (or your chosen subdomain) | `gohaven.co` |

    If you're using a bare/apex domain (e.g., `yourclub.org` without `www`), your registrar may require an `ALIAS` or `ANAME` record instead of a `CNAME`. Check your registrar's documentation, or use `www.yourclub.org` to avoid this limitation.
  </Step>

  <Step title="Wait for DNS propagation">
    After saving the record, DNS changes can take anywhere from a few minutes to 48 hours to propagate worldwide.

    <Warning>
      DNS propagation can take up to 48 hours. During this window, some visitors may still see the old address or encounter a brief interruption. This is normal and resolves on its own.
    </Warning>
  </Step>

  <Step title="Confirm your site is live">
    Once propagation is complete, visit your custom domain in a browser. Your Haven site should load over HTTPS. If you see a certificate warning, wait a little longer — SSL provisioning can take a few minutes after DNS resolves.
  </Step>
</Steps>

## SSL and security

Haven provisions and renews your SSL certificate automatically. You do not need to purchase a certificate, configure anything extra, or remember to renew it. Your site will always be served over HTTPS.

## Frequently asked questions

<AccordionGroup>
  <Accordion title="Can I use a bare domain like yourclub.org instead of www.yourclub.org?">
    Bare (apex) domains can't always use a standard CNAME record, which some registrars require. The easiest path is to use `www.yourclub.org` as your primary domain and set up a redirect from the bare domain to `www` at your registrar. Many registrars support this natively. If you'd like to use a bare domain, mention it in your support request and we'll advise based on your setup.
  </Accordion>

  <Accordion title="What happens to my gohaven.co address after I connect a custom domain?">
    Your original `{slug}.gohaven.co` address continues to work. Both URLs point to the same site. If you'd prefer to redirect all traffic to the custom domain, let Haven support know when you submit your request.
  </Accordion>

  <Accordion title="Can I connect multiple custom domains?">
    Each organization supports one active custom domain. If you need to support multiple domains or subdomains, contact Haven support to discuss your situation.
  </Accordion>

  <Accordion title="How do I remove or change my custom domain?">
    Contact [support@gohaven.co](mailto:support@gohaven.co) to update or remove your custom domain. After Haven removes the configuration, you can delete the CNAME record from your registrar.
  </Accordion>
</AccordionGroup>