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Donations are a first-class feature of Haven, designed for nonprofits, churches, foundations, and any membership org that fundraises alongside collecting dues. Every donation flows through your organization’s connected Stripe account — Haven never takes a cut of donor money. This page introduces the donations module. For deeper coverage of specific topics, see:

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What donors can do

The public donation page lives at {slug}.gohaven.co/donate. It’s available immediately for any organization — Haven creates a sensible default form on first visit, so donors can give before you’ve customized anything. A donor visiting the page can:
  • Choose a preset amount (default 25/25 / 50 / 100/100 / 250 / $500) or enter a custom amount
  • Pick a designation (which fund their gift supports), if you’ve defined more than one
  • Tick the Make this a recurring donation box and pick a frequency
  • Check Make this donation anonymous (when you’ve allowed it)
  • Add an optional message
  • Pay via Stripe Checkout
After payment, donors receive an emailed receipt automatically and can download a PDF version from their member portal (when they’re a member of your org) — see Tax receipts.

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What admins configure

Open Donations in your admin sidebar. You’ll find five tabs:
Set the form heading, description, preset amounts, custom-amount toggle, fundraising goal, thermometer, anonymity, recurring frequencies, login requirement, and receipt template. See the Set up your donation form section below.
Donations require Stripe Connect Standard. If you haven’t connected a Stripe account yet, the public /donate page shows a “Donations not configured yet” message instead of the form. Set up Stripe under Settings → Payments.

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Set up your donation form

From the Form tab, configure these sections in order:

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Form heading

The title and description shown above the form. Defaults to “Make a donation” with no description. Use this to frame the ask — mission impact, current campaign, urgency.

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Donation amounts

Set the preset amount buttons donors see (in dollars). Add or remove entries with the +/× controls. Defaults are 25/25 / 50 / 100/100 / 250 / $500 — adjust to match your donor base.
  • Allow custom amounts — when on, donors see an “Other amount” input below the presets. Recommended on for most orgs.
  • Minimum donation — defaults to $1.00. Raise this if processing tiny donations isn’t worth the Stripe fee per charge.

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Goal & thermometer

Optional. When you set both a Goal amount and Show thermometer on /donate, the public page shows a progress bar above the form. Choose All time, Current year, or Current month for the period the goal applies to.

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Donor controls

  • Allow anonymous donations — adds an “Make this donation anonymous” checkbox to the public form. The donor’s name is captured for the receipt, but their public-facing display name is “Anonymous”.
  • Require sign-in to donate — gates the public form behind the member login. Most orgs leave this off so non-members can donate too.

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Recurring donations

When Enable recurring donations is on, the public form shows a “Make this a recurring donation” toggle that expands into a frequency dropdown. Tick the frequencies you offer:
  • Monthly
  • Quarterly
  • Every 6 months (semi-annually)
  • Annually
See Recurring donations for the donor + member-portal experience.

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Receipt email

Customize the receipt subject and body. The body supports merge tags:
  • {{donor_name}}
  • {{amount}}
  • {{designation}}
  • {{date}}
  • {{deductible_amount}}
  • {{premium_description}}
  • {{receipt_number}}
  • {{org_name}}
  • {{org_address}}
Leave the body blank to use Haven’s default IRS-compliant template. See Tax receipts for full details.

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Manage designations

Designations are funds donors can direct gifts to. From the Designations tab:
1

Add a designation

Click Add designation. Enter a name (e.g. “Scholarship Fund”), an optional description, and an optional per-designation goal.
2

Choose the default

Click the star icon on the designation that should be pre-selected on the form. Only one designation can be the default at a time.
3

Reorder

Use the up/down arrows to control the order designations appear in the dropdown.
4

Archive instead of deleting

Designations referenced by past donations can’t be deleted (the historical receipts would lose their fund attribution). Toggle Active off to hide a designation from new donors while preserving its history.
If you have only one active designation, the public form skips the dropdown entirely and routes every donation to that fund. Add a second designation to give donors a choice.

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Reviewing donations

The Donations tab shows the most recent 100 donations, ordered by date received. Each row shows date, donor name (or “Anonymous” with an eye-slash icon), designation, amount, type (One-time / Recurring), and receipt number. Filter by:
  • Designation — narrow to a specific fund
  • Type — show only one-time or only recurring charges
Click any row to open a drilldown sheet with the full payment record: amount, designation, status, recurring flag, anonymity flag, linked member (when applicable), donor message, and Stripe PaymentIntent id.
Refunds and resending individual receipts are coming in the next donations release. For now, refunds can be issued from the Stripe dashboard on your connected account; the webhook updates the row’s status to “refunded” automatically when it processes.