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Haven gets you from signup to a live admin dashboard in minutes. If you’re moving from WildApricot, ClubExpress, MemberClicks, or GrowthZone, the migration path is the fastest way in — you can skip ahead to Migrate to Haven. If you’re starting fresh, follow the steps below.
1

Create your account

Go to gohaven.co and click Start free trial. You’ll be taken to the sign-up page at gohaven.co/sign-up.Sign up with Google or an email address and password. After signing up, Haven redirects you to create your organization.
No credit card is required to start. Your 14-day free trial begins once you complete setup — not at the moment you create your account.
2

Complete the setup wizard

Haven walks you through a five-step setup wizard before taking you to your dashboard. You can complete every step in a few minutes, or skip optional steps and return to them later.Step 1 — OrganizationEnter your organization’s name, type, approximate member count, and the software you’re currently using. This information helps Haven configure defaults, but you can change anything later in Settings.Step 2 — WebsiteChoose how to handle your website. You have two options:
  • Generate a Haven-managed site (recommended): Paste your current website URL. Haven scrapes your existing content in the background and generates a fully designed site. You’ll receive a preview link by email within 24 hours.
  • Keep your existing website for now: Skip site generation and get straight into operations. You can request a managed site build later from the Website tab.
Step 3 — Membership levelsCreate the membership tiers your members will choose when they join — for example, Individual (100/yr)orFamily(100/yr) or Family (175/yr). Set a name, price, and billing interval (annual, monthly, one-time, or lifetime) for each level. You can add more levels or edit these later in Settings → Membership Levels.Step 4 — MembersImport your existing member list from a CSV file, or skip this step and add members manually later. If you’re migrating from another platform, export a CSV from your current system and upload it here. Haven auto-detects common column names from WildApricot, ClubExpress, and similar platforms.Step 5 — PaymentsConnect a Stripe account to collect membership dues and event payments. Haven uses Stripe Connect Standard, so payments go directly to your club’s Stripe account — Haven takes no cut from member payments. You can skip this step and connect Stripe later from Settings → Payments.
You don’t need to complete every step before continuing. The most important thing is getting into your dashboard. You can set up Stripe and import members after exploring Haven.
3

Access your admin dashboard

After finishing setup, Haven takes you to your admin dashboard at {your-slug}.gohaven.co/admin.Your slug is the unique identifier for your organization’s Haven site — for example, if your slug is lakewood, your admin dashboard is at lakewood.gohaven.co/admin and your public website is at lakewood.gohaven.co.The dashboard shows your member count, upcoming renewals, recent payments, and your next scheduled event. From the left sidebar, you can navigate to all six areas of Haven:
SectionWhat it does
DashboardOverview of your organization’s activity
MembersYour full member database — search, filter, add, and manage
WebsiteEdit pages, announcements, and your site’s branding
EventsCreate events, manage registrations, track attendance
MessagesSend emails to all members or specific segments
SettingsOrganization profile, admins, billing, and integrations
4

Add your first members

Go to Members to start building your member database. You can:
  • Import from CSV — upload a spreadsheet from your current platform. Haven maps common column names automatically.
  • Add individually — click Add Member and fill in their details manually.
  • Let members join themselves — your public website includes a join page where visitors can select a membership level and pay online (once Stripe is connected).
Members you add appear in your dashboard with their status, membership level, and renewal date.
5

Connect Stripe to collect dues

Go to Settings → Payments and click Connect with Stripe to link your club’s Stripe account. If you don’t have a Stripe account, you can create one during this step.Once connected, Haven automatically creates Stripe products and prices for each of your membership levels. Members who join through your website will be charged through your Stripe account at checkout.
Haven charges no transaction fees on member dues. Stripe’s standard rate (2.9% + 30¢ per transaction) applies, and payments go directly to your connected Stripe account.
6

Publish your website

Go to Website to review and edit your public site. If you chose the managed site generation option during setup, your preview will arrive by email within 24 hours.Your site includes pages for Home, About, Membership, Events, Directory, and Contact — all editable from the Website tab. When you’re ready, make sure each page is set to Published so visitors can see it.Your public site is live at {your-slug}.gohaven.co immediately — there’s nothing to deploy. Edits you publish appear within seconds.
If you have an existing domain (like www.lakewoodcc.org), you can point it to Haven. Go to Settings → Custom Domain for instructions.

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What’s next

Migrate from another platform

Moving from WildApricot, ClubExpress, or another platform? Haven’s migration tool rebuilds your site automatically.

Set up membership levels

Define the tiers your members choose from and configure pricing, billing intervals, and renewal rules.

Import your members

Bring in your existing member list from a CSV file exported from your current platform.

Collect dues with Stripe

Connect Stripe to accept online payments for dues, events, and donations — with no Haven transaction fees.