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By default, your Haven site is available at {your-slug}.gohaven.co. If you’d prefer a branded address like www.yourclub.org or members.yourclub.org, you can connect a custom domain. Haven handles SSL automatically, so your site will be served securely over HTTPS from day one.
Custom domains are available on all paid Haven plans (Starter, Pro, and Enterprise). They are not available during the free trial.

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How it works

Connecting a custom domain is a two-step process: Haven configures routing on its end, and you update a DNS record with your domain registrar. Once both sides are in place, traffic to your custom domain is routed to your Haven site automatically.
1

Contact Haven support

Send an email to support@gohaven.co with the domain you want to use (e.g., www.yourclub.org) and your Haven organization slug. Haven will configure the backend routing for your domain within one business day and reply to confirm when it’s ready.
2

Add a CNAME record at your registrar

Once Haven confirms the domain is configured, log in to your domain registrar (GoDaddy, Namecheap, Cloudflare, Google Domains, etc.) and add the following DNS record:
TypeNameValue
CNAMEwww (or your chosen subdomain)gohaven.co
If you’re using a bare/apex domain (e.g., yourclub.org without www), your registrar may require an ALIAS or ANAME record instead of a CNAME. Check your registrar’s documentation, or use www.yourclub.org to avoid this limitation.
3

Wait for DNS propagation

After saving the record, DNS changes can take anywhere from a few minutes to 48 hours to propagate worldwide.
DNS propagation can take up to 48 hours. During this window, some visitors may still see the old address or encounter a brief interruption. This is normal and resolves on its own.
4

Confirm your site is live

Once propagation is complete, visit your custom domain in a browser. Your Haven site should load over HTTPS. If you see a certificate warning, wait a little longer — SSL provisioning can take a few minutes after DNS resolves.

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SSL and security

Haven provisions and renews your SSL certificate automatically. You do not need to purchase a certificate, configure anything extra, or remember to renew it. Your site will always be served over HTTPS.

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Frequently asked questions

Bare (apex) domains can’t always use a standard CNAME record, which some registrars require. The easiest path is to use www.yourclub.org as your primary domain and set up a redirect from the bare domain to www at your registrar. Many registrars support this natively. If you’d like to use a bare domain, mention it in your support request and we’ll advise based on your setup.
Your original {slug}.gohaven.co address continues to work. Both URLs point to the same site. If you’d prefer to redirect all traffic to the custom domain, let Haven support know when you submit your request.
Each organization supports one active custom domain. If you need to support multiple domains or subdomains, contact Haven support to discuss your situation.
Contact support@gohaven.co to update or remove your custom domain. After Haven removes the configuration, you can delete the CNAME record from your registrar.